Privacy policy | Stringer Network

Data controller

The controller for personal data collected on the stringer-network.com site is:

HOLDING DEMONCHAUX SARL
SIREN: 999 527 989
Registered office: 46 rue Copernic, 59000 Lille, France
Contact: [email protected]

Data collected

We collect the following data depending on how you interact with the site:

Account signup: email address, name, company name (if applicable).
Contact form or quote request: name, email, message, information you choose to share.
Browsing data: IP address, browser type, pages visited, visit duration, subject to your consent to audience-measurement cookies.
Billing data: company name, address, VAT number, payment details (Clients only).

Purposes and legal bases

Managing the commercial relationship

Your data is used to respond to your requests, deliver ordered services, and handle invoicing and customer follow-up. Legal basis: performance of a contract or pre-contractual measures at your request (article 6.1.b of the GDPR).

Audience measurement

Subject to your explicit consent, we use anonymised audience-measurement tools to understand how visitors use the site. Legal basis: consent (article 6.1.a of the GDPR).

Commercial communications

If you have explicitly authorised it, we may send you commercial communications relating to our services. You can withdraw this consent at any time. Legal basis: consent (article 6.1.a of the GDPR).

Legal obligations

Some data is retained to comply with our legal obligations (invoicing, accounting, anti-money-laundering). Legal basis: legal obligation (article 6.1.c of the GDPR).

Recipients of the data

Your data is accessible only to the internal Stringer Network team and, where relevant, to our technical processors acting strictly under our instructions:

Hosting: Cloudflare, Inc.
Payment processors: PCI-DSS providers where applicable
Accounting and invoicing tools
Transactional email service for notifications

No data is sold or transferred to third parties for commercial purposes.

Retention periods

Account data: kept for as long as the account is active, then deleted within 12 months following the last activity.
Billing data: kept for 10 years from the end of the relevant accounting year, in accordance with article L123-22 of the French Commercial Code.
Commercial prospecting data: kept for 3 years from the last contact.
Audience-measurement data: kept for a maximum of 13 months (CNIL recommendation).

Your rights

Under the General Data Protection Regulation and the French Data Protection Act, you have the following rights over your personal data:

Right of access: confirm that your data is being processed and obtain a copy.
Right of rectification: correct inaccurate or incomplete data.
Right to erasure: request deletion of your data in cases provided for by law.
Right to restriction of processing: temporarily freeze the use of certain data.
Right to object: object to processing on grounds relating to your particular situation.
Right to portability: receive your data in a structured format and transmit it to another controller.
Right to withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.
Right to issue directives regarding what happens to your data after your death.

To exercise these rights, contact us at [email protected] with proof of identity. We respond within a maximum of one month.

If you believe that the processing of your data does not comply with the regulations, you may file a complaint with the French data protection authority (CNIL): www.cnil.fr.

Cookies

Strictly necessary cookies

These cookies enable the basic operation of the site (session management, cart, language preference). They do not require your consent.

Audience-measurement cookies

Subject to your consent, we set anonymised cookies to measure site traffic. You can accept or refuse these cookies via the banner displayed on your first visit, or change your preferences at any time.

Third-party cookies

The site does not use third-party advertising cookies at this time. Should such use become necessary, your prior consent would be requested.

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Our systems are regularly audited and updated.

Updates

This policy may be updated to reflect legal, technical, or organisational changes. The date of last update is shown at the top of the page.